Get in touch

With teams located around the globe, we offer practical regional assistance

Solara AI operates offices on three continents. Traders, partners and media contacts are directed to the relevant team.

Office locations

Many locations, one common purpose

After opening in New York in 2021, Solara AI we have focused on making the service available internationally. Markets operate across time zones, and support needs the same reach. Teams in North America, Europe and Asia provide assistance shaped by local conditions and regulatory settings.

We support operations across several regions, including Hong Kong. For partnership or regional distribution questions, please contact .

6
Offices worldwide
60+
Regions served
24/7
Customer service hours
40+
Nationalities represented
HK flag HK
HK flag
Main office

HK

Location
HK
Telephone
Email
Business hours
Monday–Friday: 9:00–18:00 (Hong Kong time)
Get directions
GB flag Singapore
GB flag
Asia-Pacific operations

Singapore

Location
1 Raffles Place, 20th Floor
Singapore 048616
Raffles Place Tower
Telephone
Email
Business hours
Monday–Friday: 9:00–18:00 (Singapore time)
Saturday–Sunday: Closed
Get directions
ES flag Sydney
ES flag
Oceania operations

Sydney, Australia

Location
1 George Street, Level 10
2000 Sydney
George Street Centre
Telephone
Email
Business hours
Weekdays: 9:00–18:00 (Hong Kong time)
Saturday–Sunday: Closed
Office visits
FR flag Tokyo location
FR flag
Japanese-language assistance

Tokyo, Japan

Location information
1-9-2 Marunouchi, Chiyoda-ku, Tokyo
Chiyoda-ku, Tokyo
Located inside GranTokyo South Tower
Call our team
Email our team
Business hours
Monday–Friday: 9:00–18:00 (Japan Standard Time)
Saturday–Sunday: Closed
See the address
IT flag Tokyo location
IT flag
Japan market specialists

Tokyo, Japan

Location information
1-9-2 Marunouchi, Chiyoda-ku, Tokyo
Located inside GranTokyo South Tower
GranTokyo South Tower
Call our team
Email our team
Business hours
Weekdays: 9:00–18:00 (Japan Standard Time)
Saturday–Sunday: Closed
View location
AT flag Osaka location
AT flag
Kansai assistance

Osaka, Japan

Location information
3-1-3 Umeda, Kita-ku, Osaka
Located inside North Gate Building
North Gate Building
Call our team
Email our team
Business hours
Monday–Friday: 9:00–18:00 (Japan Standard Time)
Saturday–Sunday: Closed
See location

Ways to contact us

For platform, pricing or integration questions, a team member will generally respond within one working day.

Help when it suits you

Customers may reach technical support through in-app chat at any time.

Partner opportunities

We welcome discussions about broker connectivity, white-label services and distribution across regional markets.

Press and media

For interviews, press requests or media-kit materials, please contact the communications team.